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hola

I am Susanne, a freelance client lead and project manager supporting companies and teams in all things digital.

With over 12 years in the digital sphere, I’ve tackled a great variety of projects – from digital products and websites to apps, digitizing processes and services, brand designs, 360° campaigns and digital marketing.

What ties all these experiences together? A burning passion for innovation, creativity, and delivering exceptional customer experiences. I thrive on initiating projects, driving client services excellence, and motivating teams in cross-functional, agile environments. You could call me a team lead, account director, head of, project lead, or project manager – I wear many hats and embrace each role with gusto.

My adventures have taken me from Madrid to Hamburg, Amsterdam, Berlin, and back to the enchanting streets of Vienna. Along the way, I've boogied with the best at Jung von Matt, AKQA, H&M, Scholz & Volkmer, and Fork Unstable Media, to name a few.

I’ve pitched to more clients than I can count, worked with teams big and small, locally and globally, remote and on-site, for brands both huge and tiny. I’ve spent countless hours debating the truth about agile methods (spoiler: it’s complicated), and always lead by example, embracing both the highs and the lows. I’m still on the hunt for the ultimate WoW. I’ve tried, failed, learned, and laughed through countless projects, always ready for the next exciting challenge.

Got an exciting project in mind? Let's dive in and create something great together!

An image of Susanne

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services

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Client Services & Consulting

Offering strategic guidance to enhance online presence, innovate new digital products, and optimize existing digital initiatives, including requirements engineering and stakeholder management - all while prioritizing exceptional customer experiences that drive both satisfaction and growth.

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Project Management

Efficiently coordinating teams and timelines to ensure projects are delivered on schedule and within budget, ensuring client satisfaction. Skilled in waterfall, agile and hybrid project settings.

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Interim Team Lead

Serving as a temporary team lead focused on team motivation, fostering team development, recruiting, onboarding, and acting as a mentor in project and client management.

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New Business Acquisition

Developing and executing strategies to attract and onboard new clients, defining project approaches and workflows, creating cost estimates, and assembling cross-functional teams.

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Establishing PM standards

Establishing and implementing project management standards to ensure consistency, efficiency, and high-quality outcomes across all projects.

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Process Optimization

Analyzing and refining workflows and processes to boost efficiency and team satisfaction, adhering to the principle of "Work smarter, not harder."

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vita

Digital Client Lead and Project Manager

Freelance (Europe)

Since 2017

Teamlead Account and Project Management Digital

Fredmansky (Vienna)

2022 - 2023

Senior Account Manager Digital

Scholz & Volkmer (Berlin)

2015 - 2017

Project Manager Digital

AKQA (Amsterdam)

2014 - 2015

Junior Project Manager Digital

Jung von Matt/next (Hamburg)

2012 - 2014

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after hours

contact

Got an exciting project brewing? Let's connect on mail@sumah.de and have a chat!

Based in Vienna – available for on-site and remote-friendly work ✌️

Email
Phone
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